The Cultural Competence Program (CCP) is an online training course aimed at building capability around cultural diversity. It features engaging multimedia learning modules and a wealth of resources. Whilst it is primarily aimed at building capability around cultural diversity in the workplace, secondary school students will benefit from undertaking the course in terms of increasing their own understanding of cultural diversity in Australia. The CCP for individuals is available as an app for tablets and mobile devices. The program builds capability around cultural diversity, and participants will gain practical skills and cultural specific knowledge for use both at work and in everyday life. Topics covered include:
- Diversity Works – the business case for investing in diversity
- Cultural Differences and Similarities
- Core Inclusion Skills
- Unconscious Bias
- Cross-Cultural Communication (two modules)
- Cultural Adaptation
- Australia by the Numbers
The CCP provides a solid foundation in understanding what culture, diversity, inclusion and cultural competence mean. There are over sixty animations and films, including real people telling real stories. Also included are fun, interactive activities, plus options for further reading. Working alongside the CCP, the Cultural Atlas is a supplementary resource designed to inform and educate in relation to cross-cultural attitudes, practices, norms, behaviours and communications. The Cultural Atlas is a large-scale online resource providing information about a range of cultures in Australia including:
- Core Concepts – cultural values
- Etiquette, Do's and Do Not's
- Greetings and Communication
- Demographic Statistics
- Business Culture
There are eight modules (and one summary module) within the CCP. The activities in this series of study guides are tailored to work with each specific module. Teachers may work through the modules in sequential order or choose to work with individual modules that best suit their curriculum needs. The Australian National Curriculum has been used as a guide for the basis of these activities. Teachers are advised to select and adapt the activities to suit the student age and stage of their class, and the curriculum foci and outcomes used in specific schools. The activities are also suitable for use in pastoral care and student wellbeing programs. The CCP and Cultural Atlas can be used in relation to the following subject areas of the Australian National Curriculum:
- Years 7–10 Civics and Citizenship
- Years 7–10 English
- Years 7–10 Health and Physical Education
- Year 10 History
- Years 7–10 Media Arts
In addition, the CCP and Cultural Atlas relate to the following General Capabilities within the Australian National Curriculum:
- Personality and Social Capability
- Ethical Understanding
- Intercultural Understanding
- First Impression – Interviewees recount some first-hand experiences of moving to Australia.
- Culture Shock – This video explains the terms 'cultural adaptation' and 'culture shock'. It explores the different instances when culture shock can occur, and how it can affect people.
- Everything is Different – People who have moved to Australia describe their expectations, and some of the differences they experienced.
- Adaptation Theory – An explanation of the five stages people go through on their personal journey to cultural adaptation, and the various factors that can affect this journey.
- Adapting – Some real life accounts of adaptation theory.
- Reverse Culture Shock – An interesting, first-hand account of 'reverse culture shock'.
- Managing Adaptation – This video discusses the importance of being able to recognise if a person (including yourself) is experiencing culture shock.
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